Why Hospital AI Fails to Scale

Dr. Angel Mena with host Chris Hutchins · 47 minutes

About this video

Dr. Angel Mena, Chief Medical Officer at symplr, joins Chris Hutchins to explain why hospital AI pilots stall before they scale. The conversation covers broken processes, ownership, governance bottlenecks, clinician involvement, operational ROI, ambient AI, and the decisions leaders must settle before sign-off.

Topics covered

  • Why automating a broken process makes the failure move faster
  • Where hospital AI is already creating operational value
  • Who must own governance decisions across clinical, legal, risk, IT, and operations
  • Why clinicians need to shape the solution before implementation

This conversation is educational and does not replace clinical, legal, compliance, or governance review for a specific AI implementation.

Dr. Angel Mena

Featured guest

Dr. Angel Mena

Chief Medical Officer, symplr

Internal-medicine physician and healthcare operations executive focused on making technology support clinicians, patients, and defensible operational outcomes.

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