About this video
Carol Velandia joins Chris Hutchins to explain why language access is patient-safety infrastructure. They discuss the clinical limits of machine translation, Section 1557, cultural context, professional interpretation, and how human post-editing can expand access without sacrificing accuracy.
Topics covered
- Why language barriers create patient-safety risk
- Where AI translation loses clinical and cultural context
- How Section 1557 shapes meaningful language access
- Why human-in-the-loop review is essential for safe translation
This conversation is educational and does not constitute medical or legal advice.
Featured guest
Carol Velandia
Founder, Equal Access Language Services
Language-access leader helping healthcare organizations improve communication equity, Section 1557 compliance, and culturally responsive patient care.
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